Maddy's Kitchen

Introduction

Maddy’s Kitchen values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in relation to our SMS/Voice Call ordering via A2P Phone service.

Information We Collect

- Contact Information: Your phone number and name (if provided).

- Order Information: Food items ordered, delivery/pickup preferences.

- Technical Data: Message logs, timestamps, and interaction data.

How We Use Your Information

- To send SMS/VOICE CALL messages related to your food orders.

- To notify you about order status, special offers, and service updates.

- To improve our services and ensure reliable communication.

Data Sharing

We do not sell or rent your personal information. Your data is only shared with:

- Our internal staff for order processing.

- Our SMS/VOICE CALL provider for message delivery.

- Authorities, only when required by law.

Data Retention

We retain message logs and order data for up to 12 months for legal and operational reasons, after which it is securely deleted.

Your Rights

- You can opt out of SMS/VOICE CALL communication by texting "STOP".

- You can request deletion of your data by contacting [email protected]

Security Measures

We implement encryption, access control, and secure storage practices to protect your data.

Policy Updates

This policy may be updated periodically. We will notify users via SMS/VOICE CALL or on our website if changes occur.

Contact

For privacy-related concerns or questions, contact:

Email: [email protected], Phone: (302) 257-9386

Mailing Address: 1212 E 22nd St, Wilmington DE 19802